Responsible Gaming

The hotel casino at Grand Veyra is a physical gaming floor inside the casino resort, open only to adults aged 18 and over. This website does not offer online gambling of any kind. Here is how we approach responsible gaming and where to find independent help.

Our commitments

• 18+ only. Valid photo ID is checked at the entrance on every visit. Nobody under 18 is admitted, even with an adult.
• No packages with gaming. Rooms, dining and spa treatments are never sold together with gaming; the casino is always optional.
• No pressure. We send no gaming offers and give no rewards for playing more.
• A team that listens. Our floor staff will talk with any guest who wants to take a break or stop.

Healthy habits

• Set a time limit and a budget before you start.
• See money spent as the price of an evening out, not as an investment.
• Take regular breaks — the harbour terrace is a few steps away.
• Never chase losses and never play to escape stress or worries.
• Avoid gaming after drinking alcohol.

A short self-check

If you answer "yes" to two or more of these questions, consider taking a break and talking to someone you trust or to a support service:

• Do you often play for longer than you meant to?
• Do you spend more than you planned or can afford?
• Do you try to win back money you have lost?
• Has gaming affected your sleep, work, money or relationships?
• Do you hide how much time or money you spend on gaming?

Self-exclusion

Ask at the reception for a self-exclusion form. Once you sign it, our team will refuse you entry to the hotel casino for the period you choose — you remain welcome at the hotel, on the terrace and in the spa.

Independent support

Tools such as Gamban and BetBlocker can block gambling websites on your devices.